Our Quality

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Midwest Gastrointestinal Associates, PC (MGI) & Midwest Endoscopy Services, LLC (MES) have a recognized Quality Program.  Our quality is measured and demonstrated through our patient satisfaction scores, continuous clinical performance monitoring, medical outcomes, and receipt of major accreditations, designations and awards.

The purpose of our program is to facilitate a comprehensive review of the organization’s systems and functions as they impact our customers.  We continuously strive to provide health care services and education which consistently meet or exceed the expectations of patients, physicians, employees, and the community.

Our program’s objective is to identify opportunities for expense reduction, while simultaneously ensuring access to new technology, positive procedural outcomes, and patient satisfaction.  The effort includes a critical evaluation of our current practice to develop process improvements, reduce practice variation, and optimize resource consumption. We break down a process into a series of steps and then analyze them to decide how we can improve.  The effectiveness of our interventions is examined in terms of specific clinical and economical outcomes.  Our program consists of a collaborative and interdisciplinary approach by utilizing specialized and experienced Board Certified Gastroenterologists, Registered Nurses, Case Managers, Administrators, and a Dietitian to review and improve:

  • Health Promotion
  • Availability
  • Effectiveness
  • Timeliness
  • Complication Prevention
  • Efficiency
  • Customer Satisfaction
  • Ancillary/Support Services
  • Vaccination Program
  • Infection Prevention
  • Education & Training
  • Financial Control
  • Information Services
  • Medical Staff
  • Nursing Services
  • Environment of Care
  • Resource Utilization
  • Safety/Risk Management

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