When will I receive my first statement?
Provided our office receives current insurance information, you will receive a statement following insurance payment or denial. A monthly statement will be mailed every 30 days until the balance [...]
I cannot afford to pay my balance in full. Can I set up a payment arrangement for the balance?
It is to your benefit to pay your balance in full, if possible. However, our office offers prearranged payment plans for those who qualify. A valid payment plan must be prearranged and within [...]
I was required to pay a down payment at the time of service. What if my insurance covers a portion of my payment?
All overpayments are refunded to the patient or the insurance carrier depending on to whom the monies are due. Refunds are sent out within 30 days of the overpayment to the appropriate party.
If the physician removes a polyp during a screening colonoscopy, will this change my out of pocket responsibility?
Physicians are required by law to report the removal of a polyp. Based on individual policies, your insurance company will process the claim and determine your payable benefits. However, we [...]
What is a medical or diagnostic colonoscopy?
A medical or diagnostic colonoscopy is performed when a patient has past and /or present gastrointestinal symptoms, polyps or gastrointestinal disease or a history of colon cancer.
Why can’t the coding on my claim be changed so my insurance company will pay the bill in full?
Our certified coders follow the guidelines of the Centers for Medicare and Medicaid Services and the AMA and code according to the physician’s documentation in your medical record. Due to strict [...]
My primary care physician referred me to your office for a screening colonoscopy. Why wasn’t it billed as a screening or preventative colonoscopy?
To bill for a screening colonoscopy the patient must be without gastrointestinal symptoms, 50 years of age or older, have no personal history of gastrointestinal disease, colon polyps and/or [...]
Will I receive more than one bill?
It is possible to receive separate bills from entities associated with your services. Examples of billing may include the physician, facility, anesthesia, pathologist and/or lab.
Will my insurance company be billed for my services?
Yes, as a convenience to you, our office will bill your insurance company, provided we are given current insurance information. Balance is ultimately patient responsibility. It is the [...]
Can I pay my bill online?
Yes, you may pay your bill online here. We accept Visa, MasterCard, American Express and Discover.
